High-Volume E/M Coding at Speed
Emergency departments see 100 to 300+ patients daily. Each visit requires E/M level assignment (99281-99285) based on acuity. At that volume, even a 3% coding error rate means dozens of miscoded claims per day.
ED Groups Served
First-Pass Rate
Revenue Recovered
Chart Turnaround
Emergency departments generate thousands of claims per month across every acuity level, every payer type, and every hour of the day. The coding complexity alone is staggering: five E/M levels, critical care time tracking, procedure coding for everything from laceration repairs to intubations, and the constant challenge of collecting from uninsured and underinsured patients.
We build ED billing operations designed for this volume and complexity. Our coders process high-acuity E/M claims with the speed and accuracy that emergency medicine demands, while our collections team pursues every dollar across commercial, government, and self-pay accounts.
Every Emergency Medicine billing team deals with payer delays, coding nuance, and collection leakage. We tighten those weak points before they turn into write-offs.
Emergency departments see 100 to 300+ patients daily. Each visit requires E/M level assignment (99281-99285) based on acuity. At that volume, even a 3% coding error rate means dozens of miscoded claims per day.
Critical care billing (99291-99292) requires minute-by-minute time documentation excluding separately billed procedures. ED physicians frequently underreport critical care time, leaving $200 to $500 per case unbilled.
Emergency departments cannot turn patients away regardless of insurance status. Self-pay accounts represent 10% to 30% of ED volume. Effective collection strategies for this population directly impact bottom-line revenue.
ED physicians perform procedures (laceration repair, fracture reduction, central line placement, intubation) that are billed separately from the E/M visit. Missing procedure charges is one of the largest revenue leaks in ED billing.
Support spans the full revenue cycle, from front-end verification to denial recovery and reporting.
High-volume ED E/M coding (99281-99285)
Critical care time tracking and billing (99291-99292)
ED procedure charge capture (lacerations, fractures, lines)
Self-pay and uninsured patient collections
Multi-payer claim submission and follow-up
Provider productivity reporting with RVU dashboards
We support independent practices, multisite groups, and growing provider organizations with flexible workflows.
Independent physician groups
Multi-location practices
Private equity backed platforms
Hospital-owned outpatient groups
Emergency departments generate thousands of claims per month across every acuity level, every payer type, and every hour of the day. The coding complexity alone is staggering: five E/M levels, critical care time tracking, procedure coding for everything from laceration repairs to intubations, and the constant challenge of collecting from uninsured and underinsured patients.
We build ED billing operations designed for this volume and complexity. Our coders process high-acuity E/M claims with the speed and accuracy that emergency medicine demands, while our collections team pursues every dollar across commercial, government, and self-pay accounts.
Answers to the questions practice owners and managers ask most often before switching billing partners.
Our coding team processes ED charts within 24 to 48 hours of the encounter. We use acuity-based coding workflows that match E/M level assignment to clinical documentation, and we flag charts where the documentation supports a higher level than initially coded. For groups seeing 200+ patients daily, we scale our team accordingly.
Critical care (99291 for 30-74 minutes, 99292 for each additional 30 minutes) requires documented time spent on direct patient care for critically ill patients. Time spent on separately billable procedures (intubation, central lines, chest tubes) must be excluded. We review ED notes to ensure time documentation is complete and accurate.
We implement a structured self-pay collection process: immediate financial screening for Medicaid eligibility, prompt-pay discount offers, payment plan arrangements, and systematic follow-up at 30, 60, and 90 days. For qualifying patients, we assist with charity care applications and Medicaid retroactive coverage.
Yes. We reconcile the physician's procedure documentation against billed charges to identify missed procedures. Common missed charges include laceration repairs, I&D procedures, splinting, and foreign body removal. For most ED groups, procedure charge capture audits recover 3% to 5% of total revenue.
Teaching hospital ED billing requires compliance with the teaching physician rules: the attending must be present during the key portion of the service and document their involvement. We review attending attestations and ensure the billing level reflects the teaching physician's documented participation.
We provide daily charge lag reports, monthly RVU production by provider, payer mix analysis, denial rate trending by E/M level, collection rates by payer, and accounts receivable aging. ED medical directors use these reports to identify coding patterns and provider-level performance variations.
The difference is operational discipline. We focus on clean submissions, fast follow-up, and transparency.
Get a revenue review and a clear action plan tailored to your practice, payers, and claim mix.