Session-Based Authorization Limits
Most payers cap behavioral health sessions at fixed intervals (10, 20, or 30 visits). Tracking remaining authorizations across dozens of patients requires systems that most practices lack.
BH Providers Served
Clean Claim Rate
Revenue Recovered
Auth Turnaround
Behavioral health billing sits at the intersection of clinical complexity and administrative burden. Session lengths vary, CPT codes overlap across therapy types, and payers frequently impose session limits that require proactive authorization management.
We specialize in behavioral health revenue cycle management, handling everything from initial credentialing verification to denied claim appeals. Our systems track authorization windows, flag expiring approvals, and ensure that every billable session reaches the right payer with the right code.
Every Behavioral Health billing team deals with payer delays, coding nuance, and collection leakage. We tighten those weak points before they turn into write-offs.
Most payers cap behavioral health sessions at fixed intervals (10, 20, or 30 visits). Tracking remaining authorizations across dozens of patients requires systems that most practices lack.
Individual therapy (90834 vs 90837), group therapy (90853), and family therapy (90847) have specific documentation and time requirements. Incorrect code selection triggers denials or audits.
Behavioral health shifted heavily to telehealth, but modifier rules (95, GT, place of service 02 vs 10) vary by payer and state. Incorrect modifiers cause systematic claim rejections.
Many commercial plans carve out behavioral health benefits to separate administrators (Optum, Magellan, Beacon). Claims sent to the wrong entity are denied outright.
Support spans the full revenue cycle, from front-end verification to denial recovery and reporting.
Session-based authorization tracking and renewal management
CPT code selection for individual, group, and family therapy
Telehealth billing with correct modifier and POS assignment
Carve-out payer identification and claim routing
Credentialing and re-credentialing for behavioral health providers
Appeals management for session limit and medical necessity denials
We support independent practices, multisite groups, and growing provider organizations with flexible workflows.
Independent physician groups
Multi-location practices
Private equity backed platforms
Hospital-owned outpatient groups
Behavioral health billing sits at the intersection of clinical complexity and administrative burden. Session lengths vary, CPT codes overlap across therapy types, and payers frequently impose session limits that require proactive authorization management.
We specialize in behavioral health revenue cycle management, handling everything from initial credentialing verification to denied claim appeals. Our systems track authorization windows, flag expiring approvals, and ensure that every billable session reaches the right payer with the right code.
Answers to the questions practice owners and managers ask most often before switching billing partners.
The most common codes are 90834 (45-minute individual therapy), 90837 (60-minute individual therapy), 90847 (family therapy with patient present), 90853 (group therapy), and 90791 (psychiatric diagnostic evaluation). Code selection depends on session duration and therapy type.
We maintain a real-time authorization dashboard for each patient, tracking approved sessions, used sessions, and expiration dates. When a patient reaches 80% of their approved sessions, we initiate the renewal request automatically.
Yes. Psychiatry billing involves E/M codes (99213-99215) and medication management (90833 add-on), while therapy billing uses time-based therapy codes. We handle both under one workflow with provider-specific coding rules.
The top three denial reasons are expired or missing authorizations, incorrect modifier usage on telehealth claims, and claims submitted to the wrong payer due to carve-out arrangements. All three are preventable with proper systems.
Yes. Substance abuse billing involves additional complexity with ASAM level-of-care documentation, residential vs outpatient code sets, and state-specific Medicaid rules for medication-assisted treatment (MAT) programs.
We submit out-of-network claims with proper documentation, track reimbursement against the provider's fee schedule, and manage patient responsibility communications. We also assist with single-case agreements when appropriate.
The difference is operational discipline. We focus on clean submissions, fast follow-up, and transparency.
Get a revenue review and a clear action plan tailored to your practice, payers, and claim mix.